Frequently Asked Questions
How do you make your products ?
All products are made from scratch rather than, as is often the case, buying in a base product and adding essential oils. This has given more control over the products and allowed them to be tailored to the skin's requirements. We think it guarantees a higher quality as well as giving ultimate control over all aspects of product. We make in small batches by hand in a kitchen in Somerset.
Where do you source your ingredients ?
All our ingredients are sourced from companies who make it their priority to supply the best quality and most ethical products available.
Is there going to be SPF in any of the products?
We may introduce SPF in some face creams. Sun protection is achieved by placing a barrier on the skin which is in most make up bases and we think it is better to just have one layer of this rather than double up. Our face creams are also recommended for night as well when you don't want to wear an SPF.
Is MAKE going to have more products in the future ?
There are several products under trial at the moment including bath oils, cleansers, masks and lip balms. These will be launched over the coming months but if you have any requests, please let us know.
I live outside of the UK. Can I buy MAKE products ?
Please contact us if you live outside the UK and would like to order so we can investigate shipping costs and let you know. In some cases, it may not be possible due to high customs costs but we will endeavour to get deliveries where we can. We will start by dealing with this on a case by case basis.
How long will it take to ship to me ?
We dispatch on Tuesdays and Thursdays with delivery taking about 2 days. It is however advisable to allow 5 working days to be on the safe side.
I like some of the combinations of essential oils but would like them in a different product, is this possible?
We are very open to feedback and if you do particularly like a blend of oils but would like it in a different product, we may consider adding it to our range. Please do feel free to give us any comments, we would love to hear them.
Are you going to do a men's line?
We are in the process of developing a men's line and may launch a small selection of products before Christmas 2014. A childrens' line will also be introduced next year.